CERT Australia

Clients come to us when the have one of these problems to solve: + They seek better interactions with the public across the range of human behaviours. + They want to come accross as professional + The want to improve their communication skills in compliance or enforcement settings + They need to make judgemental use of force decisions in high-stress, high-consequence environments. At CERT Australia, we use the latest research into human behaviour, communication styles, negotiation techniques, and de-escalation strategies to get better outcomes for organisations who interact with the public - particularly in the enforcement or compliance world. I also teach judgemental use of force / defensive tactics based on natural and instinctive human patterns (not complex and unworkable techniques) to enable you to safely defend and control aggressive persons. As a proponent of Scenario-Based Training, I design realistic training programs that add real-life stressors to scenarios to improve decision making and judgemental use of force. Interested in what we do? contact us directly: info@certaustralia.com