Channels is the only app you need to power up your customer service! How come?
Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.
This neither helps your business nor improves customer satisfaction.
And that’s where Channels comes to the rescue.
Channels integrates with your favorite 🛒 platforms such as Shopify, Magento, and Pipedrive to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.
Put an end to the interview-like customer support phone calls!
Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your 📱smartphone thanks to our Mobile App!
Also, Channels integrates with your LiveChat 💬and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…
On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are:
🎙️Call recordings - so you can always come back to an important conversation and lose no important detail
🌎International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
🤑Affordable call rates - so your customer service solution doesn’t hurt your wallet
🎯IVR - so your customers get straight to the right agent
🤗Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you
If you’d like to try out Channels, there was no better time to do so, as ➕there’s a 7-day free trial➕ No credit card required, no limitations!
Company Details
- Employees
- 32
- Founded
- -
- Address
- Four Embarcadero,
- Phone
- 1-415-366-1222
- su****@****els.app
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- channels.app
- Keywords
- telecommunication, software, customer service, inbound calls, customer support, customer satisfaction, business phone, customer experience management.
- HQ
- San Francisco, California
Channels Questions
Channels's helpline number is 1-415-366-1222
Channels's website is channels.app
Channels's LinkedIn profile is https://www.linkedin.com/company/channels-app
Channels has
32 employees.
View email and phone details for 32
employees at Channels.
Channels's industry is
Telecommunications
Channels's top competitors are
Kwebbl,
2way, Inc.,
Fotc,
Tequipy,
Gsignature.com | Signatures Go Beyond E-Mails,
Channels Television,
Ccig Group,
Channels,
Laurens Coster,
Altice Labs.
Channels's support email address is support@channels.app
Channels's categories are Telecommunications
Channels's founding year is 2014
