CiQ

CiQ expertly combines the strengths of two complementary BPO brands; Contact iQ https://contactiq.co.za/ Connect iQ https://connectiq.co.za/ Our brands specialise in delivering high-quality customer service, complaint management, sales in regulated markets, customer retention, back-office processing and quality, compliance and performance improvement insight campaigns. CiQ is committed to delivering exceptional value to its clients , our mission is to be a boutique supplier of services that prioritise people, culture, and operational excellence. Founded in Umhlanga, South Africa, from 2019 the company initially operated as Connect iQ, in 2023, the Contact iQ brand was introduced to provide traditional BPO campaign services. To date we have served over 30 local and international clients.