Circle work's with ANZ clients across the Banking, Utilities, Public Sector, Insurance, Telco and Healthcare industries that run a Contact Centre with 20+ seats. Our clients are usually looking for an innovative and elegant approach to deliver a desired outcome. Typically they need a cloud platform, may have very specific requirements and or need a workforce optimisation solutions such as Workforce Management, Speech Analytics or Recording.
WHY WE ARE DIFFERENT:
We focus on the Contact Centre - This is all we do! We move much quicker than our often much larger competitors. We have 25 years of experience in this market, and our outcomes are delivered quicker, to a higher quality and more cost effectively than most of our competitors. We have deep expertise in the Contact Centre ecosystem and bring this knowledge to bear for our customers. We don't have layers of bureaucracy and complexity that bog down decision making. We focus on Contact Centre innovation that ensures continuous competitive advantage for our clients.
CIRCLE CLIENTS: Cigna, Spark NZ, Westpac Bank, iiNet, Trustpower, Healthcare NZ, MSD, Automobile Association, 2 Degrees, Meridian Energy and Contact Energy
CONTACT CENTRE SOFTWARE AND SOLUTIONS:
► Cloud Contact Centre platforms
► IVR solutions
► Compliance and Quality Monitoring Recording services
► Agent Desktop Applications
► Robotics
► Speech Analytics
► Contact Centre and Back Office Workforce Management
► Customer Experience Testing services
► Contact Centre Consulting services
► Custom Integration services
Company Details
- Employees
- 1
- Founded
- -
- Address
- Wellington, Nz
- Industry
- Information Technology & Services
- Keywords
- Genesys, Verint, Cyara, Software Development, Cloud Contact Center, Speech Analytics, Workforce Management.
- HQ
- Wellington
Circle Consulting & Software Questions
Circle Consulting & Software's website is http://www.circle-consulting.co.nz
Circle Consulting & Software's LinkedIn profile is https://nz.linkedin.com/company/circle-consulting-and-software
Circle Consulting & Software has
1 employees.
View email and phone details for 1
employees at Circle Consulting & Software.
Circle Consulting & Software's industry is
Information Technology & Services
Circle Consulting & Software's top competitors are
The Circle Consulting,
Talent Crafterz,
Alvoral Private Limited.
Circle Consulting & Software's categories are Information Technology & Services
Circle Consulting & Software's founding year is 1995
