Client Optics Pty Ltd

Client Optics works with B2B Services companies to deliver tangible improvements in Win Rates and Net Promoter Scores. We provide specialist services in four main areas: SALES ENABLEMENT FRAMEWORK: Providing advice and implementing best practice methodologies, processes, people and supporting technologies that provide clients with a framework for success. PURSUIT STRATEGY: Ensuring our clients are in the best position as early as possible by developing strategies for client engagement, competition, teaming and win themes. PURSUIT SUPPORT: Supporting our clients’ pursuit activities by providing pursuit coaching and bid management services, with a focus on timely delivery of a winning proposal. CLIENT FEEDBACK: Leveraging structured feedback from Win Loss Reviews, Account Reviews and Client Acquisition engagements to provide actionable insight for specific bids or lasting structural change. Our unique framework, “SPECTRUM”, is a constant across our services suite. Its structure provides our clients with the ability to directly leverage information for meaningful and lasting continuous improvement. This IP has been developed from many years experiencing what works (and what doesn’t) in Sales, Quality Assurance, Lean Manufacturing and Management Consulting.