Cotera

If you can explain it, you can automate it. Cotera is an AI company helping businesses automate their most complex workflows—starting with Customer Experience. While most platforms focus on dashboards and metrics, Cotera goes deeper. We review 100% of customer interactions across tickets, chats, calls, reviews, and more. Then we turn that chaos into structured insights, real-time alerts, and automated actions that help teams move faster and smarter. For CX and support teams, Cotera replaces manual QA, reveals what’s actually hurting CSAT, and helps you fix it—before it becomes a pattern. For the rest of the business, we make sure Voice of the Customer insights get to the right people, at the right time. We pair every customer with a data scientist (yes, a real human) who handles implementation and optimization. So you're not just getting AI—you’re getting leverage. 🚀 Trusted by fast-growing teams at brands like Peloton, Coterie, and Tonies.