We transform customer experiences into drivers of loyalty, revenue, and long-term success.
If your clients aren't happy, your business isn’t reaching its full potential. At Crème de Conseil, we help businesses like yours elevate customer experiences (CX) and achieve real business transformation—whether you're looking to improve retention, grow revenue, or expand into new markets.
How We Help
We create CX strategies for small to medium-sized businesses that enhance the experience at every touchpoint—from presales to postsales—boosting retention, satisfaction, and customer lifetime value. We also lead projects that scale your business or support market expansion.
Why Work with Us? - Meet our Founder
Katidja Youssouf has over 25 years of experience in strategy, marketing, sales, customer service, retention, and complaints management, and has transformed CX and business operations for organizations across financial services, luxury, and consumer goods. At HomeEquity Bank, she built their retention and customer care departments from the ground up, driving exceptional client loyalty and more satisfaction.
She holds an MBA in International Luxury Brand Management from ESSEC in France, the first MBA created for this industry, and a Certificate in Project Management from the University of Toronto. She also shares her expertise as a Marketing Professor at George Brown College, shaping tomorrow’s business leaders.
Our Expertise
We have led CX and business transformation projects in various industries, in Europe, Canada and Africa, helping organizations optimize their customer strategies and drive sustainable growth.
Ready to Transform?
Let’s discuss how we can help you improve your customer experience and reach your business goals. Reach out at info@cremedeconseil.com or connect with us on LinkedIn.
Company Details
- Employees
- 1
- Founded
- -
- Address
- Toronto, Ca
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Keywords
- CX, CX improvement, Business transformation, Strategic planning, Scaling, Process improvement, Customer journey, Marketing strategies, Luxury Brand Management.
- HQ
- Toronto
Crème De Conseil (Cdc) Questions
Crème De Conseil (Cdc)'s LinkedIn profile is https://ca.linkedin.com/company/cremedeconseil
Crème De Conseil (Cdc) has
1 employees.
View email and phone details for 1
employees at Crème De Conseil (Cdc).
Crème De Conseil (Cdc)'s industry is
Business Consulting and Services
Crème De Conseil (Cdc)'s top competitors are
Lumesmart Inc.,
Certapro Painters Of York Region,
Byward Labs,
Some Creative Agency.,
Montage | Dear Next Gen Podcast,
Maze25,
Virtus Labs,
Global Cleantech Directory,
Ima Business Consulting,
Salusphere Global.
Crème De Conseil (Cdc)'s categories are Business Consulting and Services
Crème De Conseil (Cdc)'s founding year is 2021
