Customer experience strategy and design firm focused on helping companies becoming more customer-centric by:
1. Empathizing with customer's to better understand their expectations, wants and needs;
2. Mapping the customer journey to determine moments of truth and critical CX performance gaps; and
3. Designing, prototyping and implementing more robust Customer-Centric capabilities to address CX performance gaps
Firm is focused on helping companies apply customer journey mapping, experience blueprinting, and design thinking methods and techniques to improve product and service experiences.
Clients have included American Honda, Canada Goose, Disney, eBay, Gap Inc. (Gap, BR, ON, Athleta), Kaiser Permanente, lululemon athletica, Philips Electronics, Royal Ambulance, Shaklee Corporation, Sprint, and TicketMaster.
Company Details
- Employees
- 4
- Founded
- -
- Address
- Seattle, Washington 98027, Us
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- https://customercentricllc.com/
- Keywords
- Customer Experience Strategy, Customer Journey Mapping, Customer Segmentation, Design Thinking, Customer Experience Design, Experience Blueprinting, Voice of the Customer Programs, Customer Acquisition, Loyalty, and Retention, Marketing Technology, JTBD, Buyer Enablement, CX Strategy.
- HQ
- Seattle, Washington
Customer Centric Solutions Llc Questions
Customer Centric Solutions Llc's website is https://customercentricllc.com/
Customer Centric Solutions Llc's LinkedIn profile is https://www.linkedin.com/company/customer-centric-solutions-llc
Customer Centric Solutions Llc has
4 employees.
View email and phone details for 4
employees at Customer Centric Solutions Llc.
Customer Centric Solutions Llc's industry is
Business Consulting and Services
Customer Centric Solutions Llc's top competitors are
Stillaton,
Maven,
Nudge Architects,
Choice Payments,
Pheasant Tail Capital Partners, Llc,
Make It Toolkit,
Prep Pmp - Certification Exam Simulators For Project Managers (Preppmp.com),
Bcx Design,
Fti Groups, Inc.,
Diario Estrategia.
Customer Centric Solutions Llc's categories are Business Consulting and Services
Customer Centric Solutions Llc's founding year is 2002
