We help CEOs and leaders of mid-sized B2B companies where the product is solid—but service the delivered by its employees is the real differentiator.
When your business relies on customer-facing teams to deliver real value, poor morale or fractured culture can quietly stall growth and profit. That’s where we come in.
At Customer Service Solutions, founded by Rebecca Holliday and Leonie Williams, we bring decades of expertise in service transformation, emotional intelligence and customer-centric leadership built through years at The Institute of Customer Service and industry-leading roles across hospitality, retail and travel.
Through a flexible mix of mentoring, leadership development, culture programs, and hands-on consultancy and training we help your teams reconnect, your customer service excel and your business grow sustainably through the power of human connection.
Company Details
- Employees
- 3
- Founded
- -
- Address
- South West & Midlands And Uk , Headquarters, Gb
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Keywords
- Customer Experience, Employee Engagement, Employee Insight, Customer Insight, Strategy, Leadership, Setting Service Metrics, Culture Change, Professional Development, Customer Centric Processes, Customer Service Consultancy, Customer Retention, Customer Loyalty, Customer, Customer Research, Customer Service Transformation, Customer Journey Mapping, Customer Feedback, customer culture.
- HQ
- South West & Midlands and UK
- Competitors
- Customer Service Week - CSWeek.com, Customer Service Network, Customer Service of the Year UK, Customer Service Recruitment, EPIC CX, CX Foundation, Institute of Customer Service, Customer Service Representative, Customer Service Representative, Institute of Customer Service and Relationship Management.
Customer Service Solutions Group ™ Questions
Customer Service Solutions Group ™'s website is https://www.customerservicesolutions.co.uk/
Customer Service Solutions Group ™'s LinkedIn profile is https://uk.linkedin.com/company/customer-service-solutions-group
Customer Service Solutions Group ™ has
3 employees.
View email and phone details for 3
employees at Customer Service Solutions Group ™.
Customer Service Solutions Group ™'s industry is
Business Consulting and Services
Customer Service Solutions Group ™'s top competitors are
Customer Service Week - Csweek.com,
Customer Service Network,
Customer Service Of The Year Uk,
Customer Service Recruitment,
Epic Cx,
Cx Foundation,
Institute Of Customer Service,
Customer Service Representative,
Customer Service Representative,
Institute Of Customer Service And Relationship Management.
Customer Service Solutions Group ™'s categories are Business Consulting and Services
Customer Service Solutions Group ™'s founding year is 2021
