CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses.
CustomerSuccessBox was founded in 2016 by Puneet Kataria (Founder & CEO), who comes with over 16 years of marketing, sales and customer success experience and Amritpal Singh (Co-founder & CTO), who comes with over 5 years of new product development experience. It recently raised a pre Series A of USD 1 Mn from pi Ventures and Axilor Ventures. It's being used by success managers at global B2B software companies including XebiaLabs, WizIQ, Synup and WoowUp. Its patent pending technology has processed over 30 million data points from over 100,000 end users to calculate Account Health Scores.
At CustomerSuccessBox, we recognize both the opportunities and the challenges that come along. Our vision is to enable every CSM to manage and grow a multi-million dollar portfolio with hundreds of customer accounts. And achieve all this in a predictable, process and data driven fashion.
Request a demo to see CustomerSuccessBox in action - https://customersuccessbox.com
Company Details
- Employees
- 3
- Founded
- -
- Address
- 44 Tehama St, San Francisco,california,united States
- Phone
- +1-650-686-1234
- sa****@****box.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- https://customersuccessbox.com/
- Keywords
- Customer Success Software, Customer Success Manager, Customer Success Platform, Reduce Churn, Customer Success, Monitoring Account Health, Actionable Customer Success Platform, Customer Retention, B2B SaaS, Customer Onboarding, Customer Acquisition, Upsell, Customer Engagement, 360 degree view, Playbooks, Milestones and Alerts, Customer Segmentation.
- HQ
- San Francisco, California
Customersuccessbox Questions
Customersuccessbox's helpline number is +1-650-686-1234
Customersuccessbox's website is https://customersuccessbox.com/
Customersuccessbox's LinkedIn profile is https://www.linkedin.com/company/customersuccessbox
Customersuccessbox has
3 employees.
View email and phone details for 3
employees at Customersuccessbox.
Customersuccessbox's industry is
Software Development
Customersuccessbox's top competitors are
Foundergyaan,
Kovai.co,
Kayako,
Swiftams,
Phyllo,
Churnzero,
Superrep.ai,
Promoto.co,
Totango,
Syndigo.
Customersuccessbox's support email address is sales@customersuccessbox.com
Customersuccessbox's categories are Software Development
Customersuccessbox's founding year is 2018
