Customer Experience Professionals Association - Switzerland (CXPA)

The Customer Experience Professionals Association - Switzerland is the local network of the global CXPA, non-profit organisation dedicated to the advancement of customer experience management best practices. Our aim is boost awareness of the Customer Experience topics in Switzerland and to act as a professional community for exchanging ideas and knowledge. We are run by volunteers and we: 1. Arrange events 2. Publish a newsletter 3. Run a blog The association provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. The CXPA’s members include individuals who develop, manage, optimise, and envision how organisations interact with their customers. This community includes customer experience practitioners within companies, vendors who support customer experience efforts, and other stakeholders in the industry. You are most welcome to follow our activities and join our events.