Next-Generation Customer Experience Technology News
Customer Experience is now the most critical consideration for any brand. It doesn’t matter how affordable your products are, or how innovative your services could be. Your customers won’t consider your company if you can’t promise amazing experiences.
Customer expectations are now higher than ever, but 93% of professionals believe that access to the right technology could bridge the experience gap. Studies from Twilio indicate that people receive around 63.5 notifications per day, not to mention endless emails, texts, and phone calls. When the time comes to reach out to your business for solutions to a problem, your clients want real, valuable conversations.
Over the years, UC Today has emerged as your one-stop solution for insights into unified communications. Now we believe it’s time to deliver the same solution for CX.
Introducing the arrival of CX Today.
What to Expect from CX Today
CX Today is our new website dedicated to all things customer experience. Just as you turn to UC Today for insights into unified communication, collaboration, and beyond, you can rely on CX today for a complete guide to customer-focused solutions.
Though most companies understand how valuable customer experience is to their chances of success, business and consumer demands are evolving at an incredible pace. The technology and platforms we use are changing, and the contact centre decision-making process is transforming too.
Throughout the year, CX Today will deliver everything you need to know about the CX space, covering essential topics like:
Customer experience: Contact centre, CRM and collaboration
Intelligence: Big data, analytics, and artificial intelligence
People: Management, strategy, and best practices
We’ll be keeping you up-to-date with marketplace news, customer stories, best practice guides, event coverage, and exclusive analytics, insights, and strategies too.
Company Details
- Employees
- 17
- Founded
- -
- Address
- Manchester, Gb
- Industry
- Internet Publishing
- NAICS
-
Internet Publishing and Broadcasting and Web Search Portals
- Website
- https://cxtoday.com
- Keywords
- could be. Your customers won’t consider your company if you can’t promise amazing experiences..
- HQ
- Manchester
Cx Today Questions
Cx Today's website is https://cxtoday.com
Cx Today's LinkedIn profile is https://uk.linkedin.com/company/cxtoday
Cx Today has
17 employees.
View email and phone details for 17
employees at Cx Today.
Cx Today's industry is
Internet Publishing
Cx Today's top competitors are
Nice,
Genesys,
Uc Today,
Zoom,
Contact Center Pipeline,
Xr Today,
Talkdesk,
Call Centre Helper,
Today Digital,
Five9.
Cx Today's categories are Internet Publishing
Cx Today's founding year is 2020
