Don Graff Automotive Advisors

Don Graff Automotive Advisors helps dealers increase profitability by reducing turnover and improving their customer experience strategy by implementing our Acquire. Retain. Reward Strategy. The DGAA approach is to understand your organization and its needs, then customize proven processes to maximize the abilities of your team without disruption. DGAA implements our Acquire. Retain.Reward Strategy to target each area to optimize results and create synergy between all departments. Focus on turnover and team building in the dealership to reduce friction by improving employee engagement to increase profitability. When we are reducing turnover, we are improving the customer experience by providing experienced dealership staff. DGAA works with our proprietary software partner to create the dealer's unique Dashboard, PLAYBOOK, surveys, scheduling KPI coaching events to engage the staff and managers to become more collaborative and grow with the dealership in the long term.