DigitalXC AI

DigitalXC.ai is a GenAI powered Hyper Automation and Employee Experience platform. The platform enables Self-Service, Self-Heal, Self-Help & Ops automation across all major IT towers & technologies. Our Appstore accelerates your automation journey with 650+ prebuilt automated services and helps you achieve 50-60% automation in 12-18 months. We enable a consumer like user experience within an enterprise through our Omnichannel enabled service marketplace (Web App, Mobile, Teams bot, Web bot, Voice bot & ServiceNow App). We help enterprises to shift from a traditional support (voice, portal, email, ticket centric, manual delivery & long wait times) to Digital delivery (Omnichannel enabled, ticketless, UX centric, AI enabled, instantly delivered & zero touch) Our Intelligent Virtual Assistant & AI Agents enhances user productivity by assisting users with a wide range of tasks including user queries, content creation, enterprise search, tech support, ideation, code generation, documentation etc. Key technologies & platforms supported Service Desk – Password Resets, Access/User Management, Onboarding/Offboarding etc Digital Workplace – M365, Active Directory, Google Workplace, Cloud Services - AWS, Azure, GCP, Oracle Cloud Infrastructure - Compute, Storage, Backup, Database, Middleware, Virtualization etc DevOps – Gitlab, Github, Jira, Azure DevOps, Jenkins etc Network – DDI, SD-WAN, Routers/Switches, WiFi Controllers etc Security – IDAM, Firewall, WAF etc Enterprise Applications like SAP, Salesforce, Workday, Oracle Fusion etc Custom/Legacy Apps