EdgeTier Company Profile, Contacts & Intelligence

Information Technology & ServicesE796, Ie65 employeesFounded 2015
2 contacts with email or phone data2 with email data1 with phone data
View verified contacts Compare competitors
Employees
65
Company source estimate
Reachable Contacts
2
Visible contacts with email or phone data
Contacts With Email
2
2 of 4 visible contacts
Departments
3
Mapped contact coverage

EdgeTier Overview

At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer interaction in real-time, surfacing actionable insights that detect emerging issues, reveal the root causes of customer problems, and identify key trends. This visibility allows support teams to resolve issues faster, improve agent performance, and make data-driven decisions that drive business impact. Our mission is to turn customer support into an insights engine, empowering teams to share reliable insights with the rest of the business and drive continuous improvement. Leading brands like Abercrombie & Fitch, TUI Global, Belmond and Kaizen Gaming trust EdgeTier to understand customers' needs, improve CSAT, create efficiencies, and keep customers coming back. Recognised as one of Deloitte's Technology Fast 50 and among Sifted Europe's Fastest-Growing Startups, EdgeTier is reshaping customer support analytics, supporting customer service teams to become the true voice of the customer.

Headquarters
E796, Ie
Website
edgetier.com
Industry
Information Technology & Services
Founded
2015
customer service analytics natural language processing call centre analytics artificial intelligence data science customer experience Agent Assistance sentiment analysis customer sentiment analytics customer feedback analysis agent qa

EdgeTier Contact Intelligence

See which contact channels and departments are represented in the visible AeroLeads data.

2 contacts with contact data
2 with email data and 1 with phone data in the visible sample.
3 departments represented
Visible contacts with email or phone data are mapped to these departments.
3 company-domain emails
Visible contacts using EdgeTier's company email domain.
IT
5
General
2
Sales
1

EdgeTier People & Org Chart Preview

Sample people records show job titles and whether email or phone data is available without exposing raw contact details.

S
Shane Lynn
CEO and Founder at Edgetier
E
T
Tim O'toole
AI Insights for Cx
S
Selmar Meijer
Embodying the Nexus: Making Commercial
J
John O'keeffe
Emea Revenue Growth Advisor & Sales
EP

EdgeTier Workforce Composition

Seniority breakdown across 23 visible profiles.

Individual contributor
19
Executive
1
VP / Head
1
Manager
1
Associate / junior
1

EdgeTier Technology & Talent

Technology-related job titles represented in the visible people data.

Data / AI
9
Engineering
4
Product / design
1

Compare Similar Companies to EdgeTier

Explore companies in related markets and compare their industry and employee estimates.

Company Industry / match Employee estimate Page
Tines Software Development 455 View company
Wayflyer Financial Services 363 View company
Marker Video Internet Marketplace Platforms 189 View company
Barespace.io Internet Publishing 22 View company
Gazelle Wind Power Limited Renewable Energy Equipment Manufacturing 21 View company
Noloco Software Development 16 View company
Antler Bio Biotechnology 14 View company
Inspeq AI Technology, Information And Internet 11 View company
CaliberAI Software Development 2 View company
Openvolt Technology, Information And Internet 2 View company