Shane Lynn work email
- Valid
- Valid
Shane Lynn personal email
- Valid
Completely changing the way contact centres use data and automation with EdgeTier. We're building exciting technology in Dublin that adds intelligence to every part of the contact centre.Driven company founder and CEO with business and research experience in the design, building, and commercialisation of artificial intelligence products and companies. Currently building EdgeTier, a Dublin-based company delivering artificial intelligence and machine learning advances to the customer service and care industry. We bring contact centre data to life with intelligent alerting, agent assistance, and automated QA solutions.Over ten years of experience in data analysis and software design. Enthusiastic at driving innovation in new products, and developing novel applications of artificial intelligence.
-
Ceo And FounderEdgetierDublin, Ie -
Ceo & FounderEdgetier Jan 2016 - PresentDublin 2, Dublin, IeEdgeTier add intelligence to customer contact centres. EdgeTier technology ensures the highest possible customer satisfaction at the lowest possible costs. We build machine-learning powered solutions in the areas of intelligent alerting, automated QA, agent assistance, and automated tagging.EdgeTier help customer operations go beyond static reports on customer contact reasons to understand not only what your customers are contacting about, but why they are contacting, when they are contacting, and how to better serve these needs and/or reduce their volume. EdgeTier uses advanced simulation, machine learning, and data visualisation to optimise revenues and reduce operating expenditure and improve customer satisfaction.In this position, I work across all aspects of the business, including product marketing and sales, developing our team, scaling technology on Amazon's Cloud infrastructure, developing client propositions, and fundraising. -
Founder & CeoKillbiller Jan 2015 - May 2016Dublin, IeKillBiller was a mobile application dedicated to helping people switch mobile plans and save money. KillBiller automatically analysed mobile phone usage from phone logs or uploaded mobile bills, compared costs against all plans available on the Irish and UK markets, and recommended offers to users. As part of KillBiller, customer simulation technology capable of cent-level cost simulations across thousands of mobile plans was developed and sold directly to mobile operators for use in customer value management and customer retention activities.In 2017, the KillBiller engine was integrated with the comparison service offered by the Commission for Communications Regulation (Comreg). The service is still available for consumers at www.comreg.ie. -
Advanced Analytics ManagerDeloitte Ireland Nov 2012 - Jan 2015Worldwide, OoI work with top-tier clients in Ireland and Europe to extract meaningful insights from their data. As a manager in the analytics practice, I am heavily involved in the inception, technical development, and delivery of analytics solutions and prototypes for Deloitte's clients. I act as an on-the-ground analytics lead for various projects leading teams of analytics practicioners and data scientists for Deloitte's clients.I have been actively involved in the development and growth of the analytics practice at Deloitte Ireland. -
Senior Analytics ConsultantDeloitte Ireland Nov 2012 - Jun 2014Worldwide, OoI work with top-tier clients in Ireland and Europe to extract meaningful insights from their data. As part of the analytics practice, I am heavily involved in the inception, technical development, and delivery of analytics solutions and prototypes for Deloitte's clients. -
ConsultantIt Consultant Self Employed Sep 2012 - Nov 2012Providing consultancy services for industrial clients with data mining and/or data visualisation requirements.
-
Post-Doctoral Research FellowUniversity Of Technology, Sydney Nov 2011 - Jun 2012Ultimo, Nsw, AuResearch position completed as recipient of a 2011 Australian Endeavour Award. My workduring this period focused on the development of a data collection platform for autonomous vehicle research, followed by the development of feature extraction techniques and classification routines for pedestrian detection using radar signals. -
Software Developer / ResearcherIntel Corporation Jul 2010 - Jun 2011Santa Clara, California, UsThis position focused on the development of analytical tools for data visualization by Intel process engineers and the transfer of research outputs to an industrial setting. -
Machine Learning, Data Analysis, And Control Engineering ResearcherMaynooth University 2006 - Oct 2010Maynooth, Co. Kildare, IePosition undertaken as part of a Ph.D. degree in Engineering. Research carried out in collaboration with Intel Ireland Ltd and focused on the development and application of feature extraction, data modelling, and automatic control techniques for semiconductor manufacturing processes.• Large-scale data mining on an industrial data set from a semiconductor manufacturing fabrication plant.• Experimental design, data collection and modelling for the VASIMR space propulsion system developed by Ad-Astra Rocket Company in Costa Rica.• Lecturing and tutoring of undergraduate engineering courses including Computer Programming, System Dynamics, Digital Logic, Electronic fundamentals, and Engineering Design. -
ResearcherAd Astra Rocket Company Oct 2007 - Apr 2008Webster, Tx, UsResearch placement at Ad Astra Rocket Company, Costa Rica. Research conducted into the application of virtual metrology and state estimation techniques for purposes of spatial temperature estimation in a plasma propelled rocket propulsion system.
Shane Lynn Skills
Shane Lynn Education Details
-
Maynooth UniversityEngineering -
Maynooth UniversityElectronic Engineering
Frequently Asked Questions about Shane Lynn
What company does Shane Lynn work for?
Shane Lynn works for Edgetier
What is Shane Lynn's role at the current company?
Shane Lynn's current role is CEO and Founder.
What is Shane Lynn's email address?
Shane Lynn's email address is sh****@****ier.com
What schools did Shane Lynn attend?
Shane Lynn attended Maynooth University, Maynooth University.
What skills is Shane Lynn known for?
Shane Lynn has skills like Data Mining, Machine Learning, Matlab, Data Analysis, R, Python, Statistics, Programming, Modeling, Algorithms, Analytics, C++.
Who are Shane Lynn's colleagues?
Shane Lynn's colleagues are Michael O'mahony, Matt Anthony, Francina Pons Llabres, Rachel Heil Malabat, 💻 Adrián López Carrillo, Mícheál Murphy, Tara Scully.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial