EROLINK LIMITED

EROLINK Limited is your leading Human Resources Consultancy (Provision and Management) and Contact Centre Outsourcing Specialist (BPO) in Tanzania with more than nineteen (19) years’ experience. Our Services are: - 1. HUMAN RESOURCE SERVICES: We ensure that required and adequate production capacity is available by aligning human resources activities with the overall goals of your company. Ranging from a full recruitment process, in accordance with International Standard Recruitment Process (ISRP), we add value to activities and provide best skills to companies in various sectors (Telecom, Energy, Entertainment, Construction, banking, public sector, NGO’s). HR Services are categorized but not limited to the following: a) Staff Outsourcing: This will assist your organizational in time management needs, allowing you to conduct your core business in an effective and productive work environment. Reduced cost-to-company costs, staffing flexibility for varying workloads, elimination of HR. and payroll administration, time and cost savings in the recruiting, selection and hiring process, open-ended or temporary staff leasing. b) Human Capital Planning: A human capital management review process provides a systematic assessment of an organization’s structure and staffing. c)Payroll Management: to save time by reducing the hours spent producing payroll information and preparing pay-roll registers, quarterly, and year to date payroll reports. 2. CONTACT CENTRE SERVICES/OUTSOURCING (BPO): We provide modern Omni channel technologies, people, processes, and infrastructures that build value across every customer interaction, on all channels. Erolink is leading the way in combining human efforts with technology to deliver customer delight in all interactions and on all channels. This is categorized into: a) Inbound Services b) Outbound Services: Customer Acquisition (Tele-sales), Collections, Retention c)Social Care/Media d) Quality Assurance d) Training(s) and Development