eSymphonie Solutions

eSymphonie is a supplier neutral SaaS and Telecom advisor who recommends and implements best in class solutions that seamlessly weave together UCaaS, DaaS, DRaaS, and CCaaS solutions so that our clients organizations can stay connected wherever they are in real-time. From discovery to turn up we sit at the table next to our clients managing the process and choosing tailored solutions for specific needs. This eliminates concerns for 'fitting a square peg in a round hole' that leads to customer dissatisfaction. The new distributor/supplier model eliminates expensive consulting or contractor fees. eSymphonie maintains a supportive role alongside the supplier, an added layer that enhances customer satisfaction at no expense to the consumer. TOP SOLUTIONS 💭 UCaaS – Unified Communications as a Service. Our UCaaS solution is built off the gold standard, CISCO BroadSoft and features native integration with Microsoft Teams for collaboration and all standard UCaaS features built in. You benefit from a single platform for collaboration, full integration with our contact center solution, and cost and time savings. 99.999 SLA guarantee is provided for all voice services. 💻 DaaS – Desktop as a Service Our Desktop as a Service solution offers single sign-on, multi-factor authentication and integration with our Disaster Recovery Service. The benefits of adopting DaaS include higher user satisfaction, better security and cost savings for IT support. 📞 CCaaS – Contact Center as a Service Our CCaaS Solution has full omni channel capability and supports workforce management tools and call recording. This technology solution offers a single platform for full collaboration, full software integration provided via API, and call recording for compliance. We specialize in working with comanies in the Finanacial Services, Medical and Legal industries.