Etuma’s text feedback categorization service lets you know what your customers are talking about, ranking feedback categories and sentiment in order of importance. This allows you to choose when to take action in acute cases. It also detects the sentiment per category, letting you know which aspects of your product, service, people, process, brands or marketing campaigns are positive or negative. All this in real-time and in ten languages.
Our feedback categorization quickly uncovers the hidden opportunities residing in large amounts of text and presents them in a structurally and visually understandable way. Your customers may be looking for something you haven’t even thought of and you fail to capture that opportunity.
We combine linguistics and information technology with industry-specific knowledge in a real-time semantic analysis tool.
Company Details
- Employees
- 6
- Founded
- -
- Address
- Hämeentie 157, Loft-Office,finland
- Phone
- +358 9 34781600
- in****@****uma.com
- Industry
- Information Services
- NAICS
-
Other Information ServicesNews SyndicatesAll Other Information Services
- Website
- etuma.com
- Keywords
- Customer Feedback Analysis, Feedback topic and topic-sentiment analysis, Voice of the Customer, Customer Experience Management, Enterprise Feedback Management, Customer Experience Monitoring, Net Promoter Score, NPS Feedback Analysis, Employee Feedback Analysis.
- HQ
- Helsinki, Etelä-Suomen lääni
Etuma Questions
Etuma's helpline number is +358 9 34781600
Etuma's website is etuma.com
Etuma's LinkedIn profile is https://fi.linkedin.com/company/etuma
Etuma has
6 employees.
View email and phone details for 6
employees at Etuma.
Etuma's industry is
Information Services
Etuma's top competitors are
Loopvoc,
Rogator Ag,
Smart Comms,
Cooption,
Digital Fineprint (Dfp),
Warwick Analytics,
Emotics,
Prodsight (Acquired By Playvox),
Repustate: Sentiment Analysis For Cx & Ex,
Monkeylearn.
Etuma's support email address is info@etuma.com
Etuma's categories are Information Services
Etuma's founding year is 2011
