We are a consulting agency in customer experience. Our expertise lies in customer service, customer journey, customer life and customer voice.
Emmanuel Richard, the founder and his team work hand in hand with companies to ease the daily lives of customers and employees through performing diagnosis, creative thinking and innovation. We assist companies in boosting their performance, removing non-valued added activities or pain points and enhancing of customer experience, sales growth and customer loyalty. Our agency is positioned as innovative by constantly widening the scope of possibilities within its services, such as the creation of Customer Employee Easy Score (C2ES) and an Experience Lab to strive for Service Excellence. Extens Consulting, a subsidiary of the Sitel Group, contributes to the enrichment of the global offer of integrated services for the Customer Experience, in France and abroad.
Our Services: - Support in Customer Relationship Projects – Conception and Enhancing of Customer Experience – Customer Journey Mapping and Transformation. Improved Operational Performance.
Company Details
- Employees
- 8
- Founded
- -
- Address
- 1, Rue De Stockholm, Paris,île-De-France 75008,france
- Phone
- +33 (0)1 53 56 74 65
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- extens-consulting.com
- Keywords
- Conseil, Relation Client, Expérience Client, Facilité Client, Service Client, Voix du Client, Parcours Client, Ligne de vie Client, Innovation, CX, CX Strategy, Customer Experience, AMOA, Design Parcours Client, Innovation d’expérience, Transformation des Organisations, Stratégie Relation Client, Diagnostic Relation client, Stratégie Gestion de flux.
- HQ
- Paris, Île-de-France
- Competitors
- Deloitte, Concentrix, TP, Foundever, SYKES, Extens, TaskUs, Alorica, TSC, Sitel Group.
Extens Questions
Extens's helpline number is +33 (0)1 53 56 74 65
Extens's website is extens-consulting.com
Extens's LinkedIn profile is https://fr.linkedin.com/company/extens-consulting
Extens has
8 employees.
View email and phone details for 8
employees at Extens.
Extens's industry is
Business Consulting and Services
Extens's top competitors are
Deloitte,
Concentrix,
Tp,
Foundever,
Sykes,
Extens,
Taskus,
Alorica,
Tsc,
Sitel Group.
Extens's categories are Business Consulting and Services
Extens's founding year is 2013
