Extra Letters

Extra Letters is an operations and leadership consultancy for agencies who are tired of functioning like a "typical agency." We help agencies rebuild the backend of their businesses (systems, roles, delivery, and internal leadership) so they can stop surviving, impress their clients, and start scaling. Our flagship offer, The Rewrite, is a 3-month engagement that transforms how your agency runs from the inside out. For those needing deeper support, we also offer Fractional COO partnerships to lead operations and team growth without hiring full-time. We work with smart, growing agencies who have that spark and talent - but know things can be vastly improved on the day-to-day behind the scenes. Let’s fix that. 📍Physically in Chicago, but working with agencies across the globe.