Feedback Avatars

Feedback Avatars addresses a big problem - surveys suck! They’re a poor experience for people giving feedback and no-one feels listened to. Doing the same online NPS stuff like everyone else is just plain embarrassing for the companies doing it. Feedback Avatars use digital human interviewers to interact and ask questions in a remarkably human way. Using AI, data and scripting in a novel and natural way shows good listening, isolates key issues and enables decisive follow up actions. It's all delivered on mobile, because talking is a natural way to give feedback and typing on a keyboard is a big barrier. Outcomes include higher response rates, better insights and stronger relationships.