Forbes Travel Guide Learning & Development

Forbes Travel Guide’s Learning & Development Executive Trainers are hospitality industry veterans with nearly 500 years’ combined experience. From our extensive time spent at luxury properties around the globe, we have honed a deep working knowledge of almost 1,000 standards and can conduct training in a dozen different languages. Each of our service experts offers the perspective of a training enthusiast, an inspector and a well-traveled guest. We believe in learning by doing. Our hospitality training is always customized, thought-provoking and most importantly, experiential. Combining real-time observations, tailored exercises and role-playing, our proven approach will fine-tune your staff’s ability to create consistent and memorable experiences for your guests. We motivate your team members, instill confidence and give learners a shared sense of purpose. Follow this page for training tips, to see our team in action, to read unique stories featuring staff from around the globe and for inspiration to take service to even greater heights. ABOUT FORBES TRAVEL GUIDE Forbes Travel Guide is the global authority on luxury travel. Started as Mobil Travel Guide in 1958, we created the first Five-Star rating system in the United States. Today we are global, offering discerning travelers the only independently rated collection of luxury hotels, restaurants and spas. We continue today as ForbesTravelGuide.com.