The Franchise Relationships Institute (FRI) was established in 1989 by business psychologist, Greg Nathan, who had previously been a multi-unit franchisee and senior franchisor executive.
At the time, Greg was surprised at the lack of quality information available on how to be a successful franchisor or franchisee, or how to manage the common stresses within the franchise relationship.
Seeing an important need, he used his psychological training to create evidence-based tools and techniques for franchisors and franchisees, to help them understand the factors important to their mutual success and satisfaction.
FRI has worked with over 500 franchise brands and 40,000 franchisees and since conducted extensive research with hundreds of franchise networks around the world on what helps or hinders healthy franchise relationships.
Several popular books, such as Profitable Partnerships, have been published, and a number of important discoveries made.
The first was The Franchise E-Factor, a model that explains the inherent tensions in the franchise relationship.
Useful collaboration techniques have been developed for preventing conflict and improving communication in large meetings, such as the Group Scoop.
A number of objective psychometric tools have also been created, including the ACE Franchisee Survey for measuring franchisee satisfaction, and the Nathan Profiler, for assessing franchisee suitability.
Whenever new discoveries have been made, these have been integrated into FRI’s professional development programs and conference presentations.
It is this passion for sharing evidence-based tools and information that has established FRI as the world’s most trustworthy resource for helping franchisors and franchisees create healthy franchise relationships.
For detailed information on how FRI can help, please visit
https://www.franchiserelationships.com.
+61 488 023 912
info@franchiserelationships.com
Company Details
- Employees
- 10
- Founded
- -
- Address
- Po Box 8487, Armadale,vic 3143,australia
- Phone
- +61-48-802-3912
- in****@****ips.com
- Industry
- Professional Training And Coaching
- NAICS
-
Business Schools and Computer and Management TrainingComputer TrainingProfessional and Management Development Training
- Website
- franchiserelationships.com
- Keywords
- Improving franchisee profitability, Maintaining customer service standards, Keeping the franchisor team in touch with the coalface, Maximizing local market share, Building franchisee commitment to your vision & brand value, Enhancing the franchise relationship, Franchisors, Franchising, Franchising Relationships, Franchise Development.
- HQ
- Armadale, VIC
Franchise Relationships Institute Questions
Franchise Relationships Institute's helpline number is +61-48-802-3912
Franchise Relationships Institute's website is franchiserelationships.com
Franchise Relationships Institute's LinkedIn profile is https://au.linkedin.com/company/franchise-relationships-institute
Franchise Relationships Institute has
10 employees.
View email and phone details for 10
employees at Franchise Relationships Institute.
Franchise Relationships Institute's industry is
Professional Training and Coaching
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Franchise Relationships Institute's support email address is info@franchiserelationships.com
Franchise Relationships Institute's categories are Professional Training and Coaching
Franchise Relationships Institute's founding year is 1989
