GENIE CMS PVT LTD

Close to 16 years of expertise in Sales and Business Process Outsourcing. Documented Process for every operation Defined and transparent evaluation processes Consistent in meeting and exceeding defined SLA parameters Creating an excellent work culture thus bringing out the best among people Lowest attrition rates in the industry Trained and efficient manpower Excellent Infrastructure Analytic based sourcing, section hiring: Predicting performance before candidates are hired Training and nesting. Live simulation. Course design that is customized to achieve the client’s Key Performance Areas Continual associate development Voice-of-customer to identify improvement opportunities to drive satisfaction Real-time management and reporting for all the projects that we work on.