The CEO got in front of the microphone and said: "It's a new day for our company. As of today, we're going to put the customer at the center of everything we do!" The employees started cheering and chanting. The customer was finally coming home.
The next day came and the employees looked at each other.
"How on earth are we going to do this? How do we put the customer at the center? What is customer centricity anyway? What does it mean?".
Sounds familiar? Thought so.
Customer centricity is harder than it seems. It's literally easier said than done.
And that's where we come in.
goCX is a consulting company, built for the new world.
We help our clients transform to their customer-centric state by providing them with strategic advice, hands-on help with designing and developing their customer experience, educating the organisation, by quantifying the customer experience.
We are dedicated to Customer Centricity, it's our passion, our reason for existing.
Company Details
- Employees
- 5
- Founded
- 2017
- Address
- Uitbreidingstraat 84, Antwerp,flemish Region 2600,belgium
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- gocx.eu
- Keywords
- Customer Experience, Customer Loyalty, Net Promoter Score, Customer Experience Transformation, Strategy, Customer Retention, Digital Transformation, Service Design, Customer Centered Design, Customer Centric Culture Change, Omnichannel Transformation, Organizational Capabilities, Customer Insights, Design Thinking, Customer Strategy, Employee Engagement, Voice of Customer, Customer Journey, Customer Research, Service Design Thinking, CX, Innovation, Service Blueprints, Business Model Canvas, Value Proposition Design.
- HQ
- Antwerp, Flemish Region
Gocx Questions
Gocx's website is gocx.eu
Gocx's LinkedIn profile is https://be.linkedin.com/company/gocx
Gocx has
5 employees.
View email and phone details for 5
employees at Gocx.
Gocx's industry is
Business Consulting and Services
Gocx's top competitors are
The Youx Podcast,
Become People Consulting,
Lof Work,
Creating Communities Australia,
Cx Master Academy (Cxm Academy),
Zeus It,
Gocx,
Customer Friendly,
Futurelab,
Sandt.
Gocx's categories are Business Consulting and Services
Gocx's founding year is 2017
