HDI Atlanta

HDI Atlanta - The IT Service and Technical Support Community in the Metro Atlanta area. About HDI - Founded in 1989, HDI is a global membership, training, and certification association for technical support professionals. HDI curriculum addresses the needs of technical support professionals throughout their careers and the various maturity levels of their support operations. Also known as the Help Desk Institute, the company was rebranded in 2005 to HDI as a means to acknowledge the expanding role of the support center and the maturing service management industry. HDI is vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association’s global network.