Founded in 2016, HiJiffy aims to improve guest communications in the hospitality industry through conversational AI. With its innovative Guest Communication Hub, HiJiffy bridges the gap between hotels and their guests, automating interactions and increasing revenue from direct bookings and upselling.
HiJiffy was named by the UNWTO as one of the most innovative companies in global tourism. Hotel Tech Report also named HiJiffy a top choice in the chatbot category and awarded its global customer support a prestigious level III certification.
HiJiffy is powered by its own AI, Aplysia, developed in-house by a dedicated expert team. Combining advanced natural language processing, sentiment analysis, large language models (LLMs) and generative AI technologies, Aplysia provides accurate, human-like responses across over 130 languages.
In 2025, over 2,300 hotels in more than 60 countries use HiJiffy to optimise operations and improve communication across the entire guest journey.
The solution’s impact is backed by real-world results:
• Over 87% automation rate on answering guest queries
• 92% guest satisfaction score
• 5% direct booking conversion through chat
• 70% reduction in incoming
- Book a Demo: See HiJiffy's solutions in action and their benefits by booking a demo at https://www.hijiffy.com/book-a-demo.
- Key Benefits: Discover how HiJiffy’s solutions improve guest satisfaction and operational efficiency at https://www.hijiffy.com/key-benefits.
- Success Stories: Read inspiring stories of hotels benefiting from HiJiffy's technology at https://www.hijiffy.com/success-stories.
- Pre-Stay Phase Solutions: Explore tools for guest engagement and booking process efficiency at https://www.hijiffy.com/pre-stay-phase.
- In-Stay Phase Solutions: Learn about solutions enhancing guest comfort during their stay at https://www.hijiffy.com/in-stay-phase.
- Aplysia AI Technology: Understand how our AI drives hospitality innovation at https://www.hijiffy.com/aplysia-os.
Company Details
- Employees
- 57
- Founded
- -
- Address
- Heden Santa Apolónia, Doca Jardim Do Tabaco, Terminal De Cruzeiros De Lisboa,edificio Ne First Floor,portugal
- Phone
- +351 91 739 01 52
- in****@****iffy.pt
- Industry
- Hospitality
- NAICS
-
Traveler AccommodationCasino Hotels
- Website
- https://www.hijiffy.com/
- Keywords
- that drive revenue..
- HQ
- Lisboa
Hijiffy Questions
Hijiffy's helpline number is +351 91 739 01 52
Hijiffy's website is https://www.hijiffy.com/
Hijiffy's LinkedIn profile is https://pt.linkedin.com/company/hijiffy
Hijiffy has
57 employees.
View email and phone details for 57
employees at Hijiffy.
Hijiffy's industry is
Hospitality
Hijiffy's top competitors are
Asksuite,
Duve,
Knokcare,
Mews,
Casafari,
Equal Food,
Siteminder,
Roomraccoon Hotel Tech,
Bridge In,
Coverflex.
Hijiffy's support email address is info@hijiffy.pt
Hijiffy's categories are Hospitality
Hijiffy's founding year is 2016
