HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.
Company Details
- Employees
- 18
- Founded
- -
- Address
- 9 Po Lun St, Kowloon,hong Kong
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- https://www.hktteleservices.com/
- Keywords
- Customer Experience, Service Excellence, Customer Relationship Management, Call Centre Operations, Customer Support, Inbound/Outbound Call Handling, Multilingual Customer Service, Quality Assurance and Monitoring, Escalation Management, Performance Metrics and Reporting, Omni-channel Customer Engagement, Complaint Resolution, Training and Development, Call Centre Best Practices, Operational Efficiency, Call Centre Strategy, Process Optimization, Call Centre Vendor Management, Equipment and Infrastructure Management, Security and Compliance.
- HQ
- Kowloon
Hkt Teleservices Questions
Hkt Teleservices's website is https://www.hktteleservices.com/
Hkt Teleservices's LinkedIn profile is https://hk.linkedin.com/company/hkt-teleservices
Hkt Teleservices has
18 employees.
View email and phone details for 18
employees at Hkt Teleservices.
Hkt Teleservices's industry is
Business Consulting and Services
Hkt Teleservices's top competitors are
Support Services Group,
1o1o Corporate Solutions,
Hkt Home,
Hkt,
Hkt Teleservices (Formerly Pccw Teleservices),
Café De Coral Holdings Limited 大家樂集團,
Hkt Teleservices,
Outforce.ai,
Hkt Enterprise Solutions,
Outforce.
Hkt Teleservices's categories are Business Consulting and Services
Hkt Teleservices's founding year is 1998
