Hop Training

We use actors to deliver customer service training to the Hospitality sector. We've trained thousands of people both here in the UK and in New York. We've been featured in The Times and The Telegraph and since working with us our clients have gone on to win numerous awards including Michelin Stars, Winning National Restaurant of The Year and even being shortlisted for the Worlds Best Restaurant Awards. At Hop, we train teams to deliver unique, personalised, genuine Hospitality that adjusts on the fly to the mood of your guests. Present, connected and authentic experiences that make your team and your guests feel great. Happier Guests. More Engaged Teams and Ultimately more profit. “I fundamentally believe Hospitality is a skill; one that transcends restaurants or Hotels. It’s the art of being in the present and having the ability to be able to bring those around you into the present moment with you. At Hop, we’re on a mission to build a better Hospitality industry, one where teams feel a true sense of value and worth in the work they do. I hope you can join us on our journey.” Nick Clarke - Founder