Hostneel Cloud Service & Datacenters

SMBs are typical our customers. Many smaller companies have limited in-house IT capabilities, so they may view our service offering as a way to obtain IT expertise. But larger enterprises may also contract with us as MSP. For example, government agencies facing budget pressures and hiring limitations may contract with us to supplement their in-house IT staff. Hostneel handle the complex, consuming or repetitive work involved in the management of IT infrastructure or end-user systems. We typically do the following: - Cloud computing solutions. - Handle the management of IT infrastructure; - Offer technical support to staff; - Add cybersecurity software to IT; - Manage user access accounts; - Handle contract management; - Offer compliance and risk management; and - Provide payroll services. It is often expected from us to fill in some gap or role in an IT system or staff. Communication between the MSP like Hostneel and the organization typically begins with an assessment that determines the organization's current environment. This assessment may point out potential room for improvement and how to properly support business goals. Hostneel technical support fix services focus on remotely fixing or sending technicians to a business's location to resolve any issues. Maintenance, security, monitoring, reporting and other services are defined using an SLA that documents what the organization can expect from us as a Managed Service Provider. Response times, performance and security specifications are also included in the service agreement.