Utilities today are seeking to reach their customers in varying ways that meet the customer where they are. Milestone has created a Digital Customer Engagement ecosystem, known as Milestone eVolve, that meets that need. The eVolve Platform empowers utilities to engage their customer through a web and mobile platform, a fully tailorable IVR solution, flexible notification engine where customers can choose their own preferences, a neighbor comparison tool to encourage green consumption, and a payment processing solution with flexible rate models that makes it easy to predict cost. This ecosystem serves to enhance a customer’s experience, leading to increased customer satisfaction and a lower cost to serve through real-time integration and omni-channel communication.
Company Details
- Employees
- 37
- Founded
- -
- Address
- 40 Burton Hills Blvd., Suite 415, Nashville,tennessee 37215,united States
- Industry
- Utilities
- NAICS
-
UtilitiesElectric Power Generation, Transmission and Distribution
- Website
- https://www.musiusa.com/
- Keywords
- System Integration & Support Services for Utility Billing, Oracle Technology Upgrades, Banner, Oracle & SAP Utility CIS Services, Smart Grid Data Configurations, Customer Engagement Applications Provider, Mobility, Business Process Optimization, Customer Engagement, CX, Customer Self-Service, Contact Center Solutions, SaaS, CCaaS.
- HQ
- Nashville, Tennessee
I3-Milestone Questions
I3-Milestone's website is https://www.musiusa.com/
I3-Milestone's LinkedIn profile is https://www.linkedin.com/company/i3-milestone
I3-Milestone has
37 employees.
View email and phone details for 37
employees at I3-Milestone.
I3-Milestone's industry is
Utilities
I3-Milestone's top competitors are
I3 Verticals,
Milestone Technologies, Inc.,
Bys Innovations,
Tmg, An Ria Company,
Itron, Inc.,
Pyxiscare Management,
Renuity,
Smart Utility Summit,
Imagesoft,
Epic Life Tamil.
I3-Milestone's categories are Utilities
I3-Milestone's founding year is 2002
