IMAST

IMAST Operations Private Limited, founded by Akash Joshi and Ankur Pathak, is India's leading loyalty solution and service provider, and the country's only provider of integrated SaaS-based sales and HR solutions. Operating from its corporate office in Indore with a team of over 300 professionals, IMAST serves over 100 clients across 18+ industries, including prestigious brands like Raymond, Tata, and Ashok Leyland. IMAST Operations Private Limited boasts an impressive 95% client retention rate, underscoring its commitment to client satisfaction and long-term partnerships. IMAST stands for "I for Innovation" and "MAST for the support with which our client's business (ship) runs." In essence, IMAST signifies that with innovative services, we help our customers' ships sail smoothly. IMAST Operations Private Limited operates through two main verticals: 1. **IMAST 360 (SAAS Based Solution Vertical)**: - **IMAST 360**: A comprehensive product offering various modules: - **Distributor Management System (DMS)** - **Sales Force Automation System (SFA)** - **After Sales Service Management System** - **Lead Management CRM** - **Loyalty Solution** 2. **IMAST Service**: - **Loyalty MAX**: An end-to-end loyalty program management service - **Reward MAX**: Specializes in rewards and redemption management services - **Work Champ**: Focuses on manpower outsourcing IMAST Operations Private Limited is recognized as one of the best workplaces in Indore, offering a supportive and dynamic work environment. The company’s world-class infrastructure and innovative solutions ensure seamless integration and efficient operation for its clients, driving growth and success across India. IMAST Operations Private Limited CEO Akash Joshi emphasizes, "In the loyalty and SaaS solution industry, implementation and taking ownership of clients' issues is key to success."