Immedicare

Our Immedicare service helps more care home residents get professional clinical care at home in their community, 24 hours a day. Care home residents remain one of the most vulnerable populations in our society with complex health and social care needs. Immedicare is an essential NHS digital health service supporting the care home workforce 24 hours a day. We help to improve the quality of care for residents and reduce pressure on health and care services by reducing the need for unnecessary referrals to other healthcare professionals, ambulance conveyance and hospital admissions. Care home workers in need of additional help can call us to access an NHS professional through an online video link. We support homes and their residents with falls prevention, wound care, medicines safety, nutrition and hydration and end of life care support. Almost 90% of residents stay at home following a consultation with us. Many care homes struggle to attract and retain registered nurses, and our expert team of NHS clinicians, pharmacists, nurses, paramedics and healthcare support workers provide much needed capacity and professional support.