INdulge Design

Established in 2016, IN-dulge is directed by Karen Hay, and is focused on high-end innovative projects, creating outstanding and memorable environments for the owners, operators and, most importantly, the guests. We develop strong relationships with our clients, peers and consultants to achieve a successful outcome for each and every project, taking a holistic approach to design that encompasses the master planning, interior design and brand development. For the past 20 years, we have had the privilege of working with the most well-known and respected hotel operators and owners around the Middle East and Asia regions. Our list of prestigious clients extends to Shangri-La, Accor; Sofitel and Fairmont, Hilton, Intercontinental, Langham, Ritz Carlton, and Hyatt among a few others. We provide our clients with a wealth of design and technical expertise, and with each and every project we aim to create a tailored and memorable guest experience. We are known for unique individual concepts, each with a strong narrative, distinctive, theatrical and operationally sound, many of which have been award winning. Our approach is a journey with our client and begins with research to conceive unique, immersive and innovative interiors. In addition to our creative expertise and aspirations, we always strive to execute our projects on time and within the parameters of our client’s budget, and with sustainability at the core. We are committed to design with a strong sense of place and time, and our work demonstrates a passion for cultural engagement, rich in texture and material aesthetic. We combine this with sophisticated contemporary design and an extensive knowledge and experience of the Hospitality, Food and Beverage, and Spa industry. We compliment our Interior Design skills with a strong sense of Branding & Styling, creating strong brand identities, and product manuals.