Interact Strategies designs, implements and supports integrated cloud and premises contact management solutions, enabling help lines of all sizes to provide faster response time with improved service and interaction quality with the communities they serve.
We equip team members with pop-up displays of essential records and customized scripts leading to first-call resolution. Directors can access performance reports and details down to a single interaction. Repeat success is ensured with QA processes, post-call surveys, scorecards, and real-time alerts so goals are reached.
With our simple, Omni-channel approach to communications, we provide centralized administration of voice calls, chat, e-mail, social media, fax, recordings and more.
We provide data integration with your contact management and reporting systems to maintain consistency of the entire transaction. We ensure support for accreditation and HIPAA compliance requirements.
Your mission is helping others – let us help you with your communication needs.
Contact Interact Strategies at 1-877-847-6544 -- www.interactstrategies.com
Company Details
- Employees
- 6
- Founded
- 2007
- Address
- 275 Madison Avenue,
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- interactstrategies.com
- Keywords
- implements/ supports integrated cloud & contact management solutions, enabling help lines to provide faster response time, Omni-channel communications, contact center experts, crisis center experts, consultations, Customer Experience.
- HQ
- New York, NY
Interact Strategies Questions
Interact Strategies's website is interactstrategies.com
Interact Strategies's LinkedIn profile is https://www.linkedin.com/company/interact_strategies
Interact Strategies has
6 employees.
View email and phone details for 6
employees at Interact Strategies.
Interact Strategies's industry is
IT Services and IT Consulting
Interact Strategies's top competitors are
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Interact Strategies's categories are IT Services and IT Consulting
Interact Strategies's founding year is 2007
