PROVIDING INNOVATIVE CONTACT CENTER SOLUTIONS SINCE 1992
Here at INI, we believe the customer comes first. Our long history and deep technical expertise on Avaya platforms allow us to optimize each client’s solution for their business processes, existing infrastructure, and customer relationship goals. The result is superior application design and implementation that provides unparalleled satisfaction in self-service environments.
SLIDESHARE: https://www.slideshare.net/InteractiveNW
PRODUCTS AND SOLUTIONS
We offer many off-the-shelf contact center products, as well as endless custom solutions.
• Callback with Agent First or Caller First modes
• Intelligent call routing for increased first-call resolution
• Outbound notification and campaign creation
• Secure password reset for Active Directory users
• Speech recognition services
• PCI-compliant payment processing
• Configurable routing menus, surveys, and forms
• On-premise and cloud integration
WHAT'S DIFFERENT ABOUT INI?
As a Technology Partner of the Avaya DevConnect Program, we lead the way for emerging contact center technologies, offering innovative and highly stable solutions for Avaya platforms. Our disciplined, highly-tuned project management process ensures a successful solution implementation every time. We employ a complete Project Life Cycle approach which facilitates trusting long-term relationships with our clients and sets us apart from the rest.
Company Details
- Employees
- 21
- Founded
- -
- Address
- 7672 Sw Mohawk Street, Tualatin,or 97062,united States
- Phone
- +1 503 454 1400
- in****@****enw.com
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- interactivenw.com
- Keywords
- Contact Center, Text-to-Speech, Host Integration / Web Services, Project Management, Avaya Proactive Outreach Manager, Avaya Aura Experience Portal, Callback, Customer Experience, Outbound, Intelligent Routing, Automated Password Reset, Interactive Voice Response, Computer Telephony Integration, Omnichannel, Cloud, Automated Speech Recognition, IVR, CTI, ASR, Self-Service, Application Development.
- HQ
- Tualatin, OR
Interactive Northwest, Inc. Questions
Interactive Northwest, Inc.'s helpline number is +1 503 454 1400
Interactive Northwest, Inc.'s website is interactivenw.com
Interactive Northwest, Inc.'s LinkedIn profile is https://www.linkedin.com/company/interactive-northwest-inc.
Interactive Northwest, Inc. has
21 employees.
View email and phone details for 21
employees at Interactive Northwest, Inc..
Interactive Northwest, Inc.'s industry is
Telecommunications
Interactive Northwest, Inc.'s top competitors are
Ttec Digital,
Matterz Consulting,
Expivia Digital,
Glotel,
Ellison Coast,
West Texas Rehabilitation Center,
Heat Oregon,
Synergem Technologies, Inc,
Zoom,
Deycom Computer Services Ltd.
Interactive Northwest, Inc.'s support email address is interactivenw@interactivenw.com
Interactive Northwest, Inc.'s categories are Telecommunications
Interactive Northwest, Inc.'s founding year is 1992
