City of Los Angeles Department of Building and Safety

Provides services to Los Angeles residents through 14 different offices located throughout the City Serves over 424,900 walk-in customers annually (over 1,700 customers every working day) Serves over 827,600 phone customers annually (over 3,300 customers every working day) Issues over 164,800 permits with an estimated valuation of over $7.8 billion annually (over 660 permits issued with a valuation of over $31 million every working day) Issues over 48,000 e-Permits over the Internet annually (nearly 190 e-Permits over the Internet each day) Reviews and approves plans for over 71,200 projects annually (approximately 280 projects every working day) Conducts over 873,000 inspections annually (over 3,500 inspections made every working day) Completes and closes over 62,500 code enforcement cases annually (over 250 cases closed for service every working day) Responds to over 27,000 Customer Service Requests annually Conducts over 90,000 inspections at existing buildings annually Issues nearly 9,700 trade licenses for 13 different occupations annually Provides information regarding nearly 51,100 addresses for our customers annually Fiscal Year 2016-2017