LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective operational strategies with demand management and continuous improvement methods to maximise customer experience and company performance.
We bring together critical elements such as demand reduction, better team structures, optimising staff knowledge, optimising customer access, optimising customer contact interactions, and combine them with effective management methods. LBA have partnered with many large corporations in Australia to improve performance in contact centres. Our proven methodology of research, design and implementation routinely offers 20-30% capacity improvements in medium to large contact centres.
- We improve the customer experience through operational transformation and create 20-40% capacity
- We deliver benefits in all customer contact points including call centres, self service, retail and back office.
- We start with a targeted diagnostic of 4-6 weeks which confirms the customer benefits, the size of the prize and the changes you willl need.
- Our point of difference is that we work with and train your people in our methods so that you can improve continuously.
Our products, services and testimonials can be found at www.limebridge.com.au
Company Details
- Employees
- 14
- Founded
- -
- Address
- L27, 101 Collins Street, Melbourne,vic 3000,australia
- Phone
- +61 (0)2 9238 6265
- in****@****.com.au
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- http://www.limebridge.com.au
- Keywords
- Diagnose and Improve Customer Service, Operational Transformation, Manage and reduce customer demand, Service and Sales Improvement, Drive Continuous Improvement.
- HQ
- Melbourne, VIC
Limebridge Australia Questions
Limebridge Australia's helpline number is +61 (0)2 9238 6265
Limebridge Australia's website is http://www.limebridge.com.au
Limebridge Australia's LinkedIn profile is https://au.linkedin.com/company/limebridge-australia
Limebridge Australia has
14 employees.
View email and phone details for 14
employees at Limebridge Australia.
Limebridge Australia's industry is
Business Consulting and Services
Limebridge Australia's top competitors are
Acquire Intelligence,
Limebridge Partners,
Domain,
Zentiv,
Central Coast Lean,
Dovetail Consulting Pty Ltd,
Lionbridge,
Personal Health Coach Academy,
Nbn® Australia,
Taskus.
Limebridge Australia's support email address is info@limebridge.com.au
Limebridge Australia's categories are Business Consulting and Services
Limebridge Australia's founding year is 2002
