Melonbox

Having had a career immersed in people development and delivering world class Customer service, I specialise in training & coaching people to be exceptional in Management & Leadership Skills and Customer Service. I have been in Training for over 20 years & have a unique advantage of having held management positions at every level from Team Leader through to Head of Site so when guiding and coaching people, I understand the challenges they face. The areas I deliver are wide & diverse because these are the areas where I have real & practical experience. What makes our coaching different? We put a lot of groundwork into understanding what keeps you awake at night, where your challenges lie & then develop bespoke coaching that provides the resolution. Also, it is important to us that you see a return on investment. We will agree how the effectiveness of the coaching will be measured & build in follow up sessions to ensure these are met. So, if you are looking for something different, something to take your people to the next level, something real, relevant, participative, fun and delivered with energy, Melonbox are your people. Areas where we add value for your People: • Leadership development & coaching for performance – from ‘New to Management’ through to ‘Executive Coaching’. • Training your Trainers. • Mental wellbeing in the workplace, wellbeing action plans, training your staff to be Mental Health First Aid qualified. • Designing courses for in-house delivery. And for your Customers: ● Customer service training – from the ‘Absolute Beginner’ through to the ‘Seasoned Professional.’ ● End-to-end Customer journey process mapping with recommendations. ● Implementing Employee Engagement surveys with measurements & recommendations. To invest your time & money in effective coaching, make a real difference to your teams, see an improvement in staff engagement & Customer satisfaction scores, call or email to arrange for a 1-hour FREE, no obligation consultation call.