MFHA - The Multicultural Foodservice & Hospitality Alliance

MFHA is an educational nonprofit that helps individuals and organizations build their Cultural Intelligence to deliver better business results. Whom We Serve Members and the Industry Our Approach “Build culturally intelligent brands and leaders” Definition of Cultural Intelligence Cultural Intelligence (CI) is having the knowledge, skills, and abilities necessary to effectively and appropriately engage people from different cultural backgrounds to deliver better business results. Benefits of Cultural Intelligence • Increased employee engagement • Increased innovation and flexibility • Attract better quality talent • Improved sales and reduced costs at unit level • Reduced multicultural risk Whom We Engage Workforce, Customers, Community and Suppliers, who make up the “Dinner Table of Opportunity”. Our Solutions Help Members -- 1. Raise the Topline Sell, Market and Serve Multicultural Markets 2. Improve the Bottom-line Attract, Engage & Develop Multicultural Talent 3. Build Brand Value Establish culturally authentic community connections Products • Conference, Roundtable & Workshops (Live) • Webinars • Cultural Assessment • eLearning Modules • Workforce Outreach – Showcase of the Stars™ • Original Research • Consulting • Publications Foundation of our Solutions: Products designed to educate, advocate and connect. Educate - Cultural Intelligence and professional development training to drive business results. Advocate - Promote the career and business opportunities that exist with member companies for minority talent. Connect- Help industry professionals connect with each other for informal mentoring and networking at our events and activities.