MKL CX Ltd

Customer Experience Agency - here for all your CX needs. ~Customer Journey Mapping ~Customer Experience Strategy Creation ~Customer Facing Programme/Project Implementation ~Customer Service Training/Design ~Customer Related Business solutions Sharon is a Certified Customer Experience Professional (CCXP), an credited Programme Manager (MSP Practitioner), a Lean Six Sigma Green Belt and is currently completing her MBA at Cranfield University. These credentials uniquely place her with the ability to identify and solve most customer facing business problems, to design new strategies and processes to optimise a business and to implement the resulting transformation. Sharon has strong, senior experience in several blue chip companies such as easyJet, Whitbread and Sainsbury's Argos, and has worked in many different industries and sectors delivering large Multi £mil programmes. Please do connect with us if you would like to chat through how Sharon or any of our associates can help.