Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer.
The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life.
To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card.
As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market.
Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
Company Details
- Employees
- 2.25K
- Founded
- -
- Address
- Kotzee Rd, Cape Town,western Cape 7925,south Africa
- Phone
- +44 (0)20 7183 0052
- on****@****uru.com
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- mukuru.com
- Keywords
- remittance, money transfer, fintech.
- HQ
- Cape Town, Western Cape
Mukuru Questions
Mukuru's helpline number is +44 (0)20 7183 0052
Mukuru's website is mukuru.com
Mukuru's LinkedIn profile is https://za.linkedin.com/company/mukuru
Mukuru has
2.25K employees.
View email and phone details for 2.25K
employees at Mukuru.
Mukuru's industry is
Financial Services
Mukuru's top competitors are
Fnb South Africa,
Luno,
Ozow,
Capitec,
Yoco,
Mama Money,
Discovery Limited,
Nedbank,
Payfast By Network,
Absa Group.
Mukuru's support email address is online@mukuru.com
Mukuru's categories are Financial Services
Mukuru's founding year is 2004
