NATEO Software

Are you looking for a Microsoft Teams reporting and voice recording solution? Let's book a session and discuss! This below is what we can happily assist your organization with. Starting with the commercial, then implementation / deploy and also providing full support services. Focusing on Microsoft Teams but also working with Skype for Business, Cisco UCM, Avaya, Mitel, Amazon Connect, legacy and other systems. • Microsoft Teams analytics, calls monitoring and reporting • Call queues and auto attendants details • Cradle to the grave and full call flow insights • Microsoft Teams Voice Recording (VR) • Microsoft Teams calls in queue (managing your queues from our interface) • Real time / Presence for Microsoft Teams (dashboards, wallboards, Teams clients statuses) • Analytics and reporting for Cisco UCM, Amazon Connect • Unified Communications (UC) number management