PositivityTech®

PositivityTech® is the science of transforming negatives to positives. With AI-powered predictive insights and human expertise, the PositivityTech platform uses customer complaints to identify and resolve company policies and practices that lead to high-risk interactions. Find PositivityTech on Microsoft Appsource and Microsoft Azure Marketplaces today. With PositivityTech, gain easy access to: - Customers’ friction points - Fast-growing risks — within organizations and across the industry - Early warnings of customer complaints - Growth-stopping conditions - High-priority business actions From banks to credit unions to fintechs, we are proud to work with forward-thinking companies that are ready to approach their customer voices as data, prevent risks, and transform negatives into positives. Our offers include: - A subscription to the PositivityTech SaaS platform, user based - Advanced AI-powered algorithms - PositivityTech Benchmarking platform Unpack the value from your customer complaints today. -Expertise in customer listening combined with AI-powered predictive insights enables a deeper understanding of customer frustrations and improves customer retention. -Data ingestion engine captures the journey of customer complaints, flags high-risk interactions, and provides early warnings of customer complaints to improve outcomes. -Applying proprietary algorithms to a combination of regulatory complaints and first-party data reveals and reduces risks and prioritizes opportunities for improved regulatory audits and financial performance. The PositivityTech platform is powered by Tal Solutions®: Helping You Profit from Hidden Value in Your Data®, a certified Women’s Business Enterprise (WBE). Find PositivityTech on Microsoft Appsource and Microsoft Azure Marketplace.