Predictive UX

Predictive UX is a woman-owned consulting practice that designs complex, high-impact applications across industries. We help clients turn rough ideas into usable, scalable digital products, with an emphasis on deep UX thinking, systems design, and responsible use of AI and data. Founded in 2016, Predictive UX has supported startups, institutions, and enterprise partners across a range of products and platforms, including fintech backends, AI-driven knowledge tools, credentialing systems, and app store products. We’re known for stepping into complex problem spaces and delivering clarity, structure, and designs that actually get built. Led by Karen Passmore, a 30-year technologist with deep expertise in UX, knowledge architecture, and product strategy, our team assembles based on each project’s needs. We bring together AI specialists, taxonomists, systems designers, and researchers to meet the specific goals of each engagement. We help clients: • Design new SaaS apps and data-rich platforms • Navigate AI readiness and governance • Improve workflows, UX, and product clarity • Integrate semantic models, taxonomies, and metadata • Build and fix knowledge systems, search tools, and content architecture • Develop digital credentialing and learning platforms • Turn complex systems into engaging, usable experiences We’re experts at pulling order from chaos and building technology that works for the people who use it.