“He’s five minutes away”
“He is just around the corner, Yes I know he should have been their thirty minutes ago”
If you hear that from your current same day courier provider we would love to hear from you.
The same day courier industry has understandably been regularly criticised for its inconsistency and poor customer service. Complacent businesses treat their customers as a transaction rather than the lifeblood of their organisation.
Courier Companies fail to consistently achieve high levels of service with fragmented networks of drivers, recruited with minimal due diligence and very little thought for the customer.
We're are different; here to make our customers lives easier, and make them look good.
We are first and foremost a Customer Service company that happens to be a courier service.
It’s our mission to restore your faith in the same day courier industry. We accomplish this by finding ways to delight and exceed your expectations, delivering legendary customer service as standard.
We live and breathe these core values:
• To make our customers lives easier
• To make our customers look good
• To deliver legendary service to our customers, becoming a trusted partner
• To turn our customers into raving fans
• To be Proactive in our approach and not reactive
• To be consistent and not complacent
• To provide the highest standards of communication
• To help our staff grow professionally and personally
• To always look to grow as a business
• To build long term mutually beneficial relationships between us and all we work with
We love helping our customers keep their customers happy.
To achieve legendary levels of customer service, we place paramount importance on taking the time to understand your requirements so we can continually exceed your expectations.
If you use same-day courier services and are not feeling valued by your current supplier, we would love the chance to restore your faith.
Company Details
- Employees
- 11
- Founded
- -
- Address
- Unit 17, Lea Green Business Park, St Helens,merseyside Wa9 4tr,united Kingdom
- Industry
- Transportation, Logistics, Supply Chain And Storage
- NAICS
-
Transportation and WarehousingSupport Activities for TransportationSupport Activities for Air TransportationSupport Activities for Rail TransportationSupport Activities for Water TransportationSupport Activities for Road TransportationFreight Transportation ArrangementOther Support Activities for TransportationAirport OperationsOther Support Activities for Air TransportationPort and Harbor OperationsMarine Cargo HandlingNavigational Services to ShippingOther Support Activities for Water TransportationMotor Vehicle TowingOther Support Activities for Road TransportationAir Traffic ControlOther Airport OperationsPacking and CratingAll Other Support Activities for Transportation
- Website
- proactivedespatch.com
- HQ
- St Helens, Merseyside
Proactive Despatch Ltd. Questions
Proactive Despatch Ltd.'s website is proactivedespatch.com
Proactive Despatch Ltd.'s LinkedIn profile is https://uk.linkedin.com/company/proactive-despatch-ltd
Proactive Despatch Ltd. has
11 employees.
View email and phone details for 11
employees at Proactive Despatch Ltd..
Proactive Despatch Ltd.'s industry is
Transportation, Logistics, Supply Chain and Storage
Proactive Despatch Ltd.'s top competitors are
Speedy Freight,
Hbc Logistics Ltd,
Cal,
Ecospeed Sameday Couriers,
Today Team Time Critical Logistics,
Cargo2go,
Apollo Distribution Solutions,
Db Couriers & Storage,
Pro-Despatch Ltd,
Quickline Logistics.
Proactive Despatch Ltd.'s categories are Transportation, Logistics, Supply Chain and Storage
Proactive Despatch Ltd.'s founding year is 2008
