Prosodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer satisfaction. Using state of the art artificial intelligence, the engine automatically tags, classifies, and scores every customer conversation to drive interactive data visualizations that identify operational areas of risk tying them to specific processes or workgroups for actionable remediation. Prosodica democratizes data providing customer experience analysis and call scoring to all levels of the organization from executives to the front-line where the system provides personalized coaching advice to representatives following every conversation.
Company Details
- Employees
- 3
- Founded
- 2012
- Address
- 2 N Riverside Plaza,
- Industry
- Data Infrastructure And Analytics
- NAICS
-
Data Processing, Hosting and Related ServicesData Processing, Hosting, and Related Services
- Website
- https://www.prosodica.com/
- Keywords
- Call Center, Contact Center, Analytics, Workforce Optimization, Performance Management, Customer Experience, Speech Analytics, Voice Analytics, Predictive Modeling, Engagement, Operational Dashboards, Real-time Feedback, Automated Coaching, Gamification.
- HQ
- Chicago, Illinois
Prosodica Questions
Prosodica's website is https://www.prosodica.com/
Prosodica's LinkedIn profile is https://www.linkedin.com/company/prosodica
Prosodica has
3 employees.
View email and phone details for 3
employees at Prosodica.
Prosodica's industry is
Data Infrastructure and Analytics
Prosodica's top competitors are
Versay Solutions,
Radio Flyer,
Relativity,
Healthjoy,
Freeclimb,
Eliseai,
Semasio,
Grubhub,
Vail Systems,
Machina Labs.
Prosodica's categories are Data Infrastructure and Analytics
Prosodica's founding year is 2012
