RCA enhances the employee and customer experience through a four-step proprietary model which includes
a) mapping the company culture and customer journey, [ensuring clarity of expectation]
b) implementing a blended learning programme [eliminating the deficit between expectation and actual staff output]
c) incorporating a measurement mechanism of the culture and customer journey. [ensuring progressive accountability across the staff complement]
By placing people over profits, RCA has enabled companies across multiple industries to decease staff churn and increase consumer per-head spend. We believe that if you look after your human capital, they will look after your customers.
Company Details
- Employees
- 258
- Founded
- 2010
- Address
- Dreyer St, 4th Floor,sunclare Building,south Africa
- Industry
- Education Administration Programs
- NAICS
-
Administration of Education Programs
- Website
- rcaconsulting.biz
- Keywords
- Staff Training, Mystery Shopping, Customer Experience Strategy, Customer Experience Mapping, E-Learning, Online Learning, Digital Content Creation, Online Learning Platform, Education Specialist, Online Mystery Shopper, Retail Training Provider, Hospitality Training Provider, Online Learning Provider, Club Industry Training, Lodge Training Specialist, Emotional Intelligence Training, Employee Experience Training Provider.
- HQ
- Cape Town, Western Cape
Rca Questions
Rca's website is rcaconsulting.biz
Rca's LinkedIn profile is https://za.linkedin.com/company/rcaconsulting
Rca has
258 employees.
View email and phone details for 258
employees at Rca.
Rca's industry is
Education Administration Programs
Rca's top competitors are
Kenya Education Fund (Kef),
Aiesec In Middle East And Africa,
Snac Solutions,
Greenlight Education,
By Grace,
Hackthedegree.com,
Ukufunda Education Consulting,
Rca,
Royal Academy Of Arts,
Dream Out.
Rca's categories are Education Administration Programs
Rca's founding year is 2010
