Resolution Services Group

Mediation, Workplace Dispute Resolution, Family Dispute Resolution. RSG bases its practice on the Interpersonal Communications Programs Inc. models of issue resolution. Empathy and self-awareness are the keys for decision making, problem solving and conflict resolution. If parties in conflict can manage their own emotional strength and recognise the wants and emotional triggers of others, they can engage one another in a powerful interactive space. We can all improve our conflict competence by acquiring skills. Our expert staff, consultants and the people we work with, are leaders in their field. They have tertiary qualifications in law, family dispute resolution, workplace dispute resolution, mediation, psychology and accountancy. Mediators traditionally bring a set of skills and structure to support resolution. RSG mediators, facilitators and other experts will work on a model of collaboration. The talker and the listener (or group) are supported to map issues and maximise best outcomes –not by compromise – rather through a model of balanced and structured issue resolution.